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Please note that these operations may have altered hours. Please visit their websites before going to the location for services.

  • Public Transportation - TheBus and TheHandi-Van: These services are operating with increased sanitary precautions for passenger and driver safety and health. Visit or call 848-5555 for up-to-date schedules and information. The TheHandi-Van Eligibility Center is open for in-person assessments for those extending or applying for eligibility. Distancing practices must be followed. TheHandi-Van Eligibility Center is located at the First Insurance Center, 1100 Ward Avenue, Suite 835. For questions or to schedule an assessment, call (808) 538-0033, Monday to Friday, 8 a.m. to 5 p.m.

  • Building Permit Applications: Available by appointment only. Self-service permits are available online at

  • Driver’s licensing and Satellite City Halls: All six of the driver licensing centers in the City and County of Honolulu are open for in-office visits on an appointment-only basis. The online appointment system for appoints for driver licenses and state identification services can be accessed at The system has been revised to serve the greatest needs first. For assistance with making an appointment, call: (808) 768-4177. Masks or face coverings are required during all in-office visits. For more information, visit The Kapahulu Vehicle Reconstruction Inspection Station in the City and County of Honolulu is open for in-office visits on an appointment-only basis. For assistance, call: (808) 768-4325.

  • Department of Parks and Recreation: City parks, courts, fields and parking lots are open. City skate parks and off-leash dog parks will reopen on Friday, May 29. The Koko Head Shooting Complex, city archery ranges, People’s Open Markets, and pools (lap swim only) are scheduled to reopen on Friday, June 5. The five Honolulu Botanical Gardens are open for passive use. This means no camping, garden tours, or recreational programs will be offered at that time. Other park facilities remain closed to the public, such as: playgrounds, campgrounds, gyms, and recreation buildings. Please be advised that lifeguards are not stationed in their regular towers but are instead on roving patrols. Stand-alone comfort stations are open but they will be closed during cleaning, maintenance, and regular park closure hours. For more information, please visit

  • Department of Environmental Services: Regular curbside refuse, green waste, and recycling service is still being conducted. Convenience centers and transfer stations remain open. Please note, all in-person services are suspended. Visit for more information.

  • Board of Water Supply: Water service remains operational and the water is safe to drink. Testing is conducted daily. BWS account services are available online at, by mail, or by phone. In-person services are suspended.

  • Neighborhood Board Commission: Neighborhood boards will resume public meetings beginning June 1. Physical distancing requirements are followed. For meeting information, please contact the NCO at 768-3710, email, or visit the office’s website at

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