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New Service Simplifies COVID-19 Vaccination Registration Process For Kupuna

New service simplifies COVID-19 vaccination registration process for kūpuna

This week the Hawai‘i Department of Health (DOH) launched a new service to help O‘ahu's older adults book their COVID-19 vaccination appointments.

O‘ahu kūpuna who donʻt feel comfortable with the online registration process can now call AUW's 2-1-1 hotline to receive help scheduling a COVID-19 vaccination appointment. Kūpuna age 65 and above may call the hotline 7 a.m.-10 p.m. seven days a week. Language translation is available.

AUW's team of trained specialists will take basic information from callers and then St. Francis Healthcare System will call back to walk kūpuna through the registration process. Transportation to the vaccination site is also available for eligible individuals.“Kūpuna make up a significant percentage of our state’s total population, and the Executive Office on Aging and our Policy Advisory Board on Elderly Affairs have been tireless advocates of vaccination access for our kūpuna,” said Caroline Cadirao, Director of the state’s Executive Office on Aging. “We’ve listened to concerns and insights from the community, leveraged the expertise of our partners, and came up with this solution. It speaks to the power of collaboration.” 

The call center is a collaborative effort by the State of Hawai‘i Executive Office on Aging, City and County of Honolulu's Elderly Affairs Division, Aloha United Way and St. Francis Healthcare System.

Learn more about the Kūpuna Call Center

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