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As a reminder, Oahu residents are required to wear non-medical grade face coverings while in public.  Both employees who work at Essential Businesses and customers and visitors must wear non-medical grade face coverings over their noses and mouths.  This also applies to passengers and users of public modes of transportation like the TheBus and TheHandi-van.

An owner or operator of an Essential Business may refuse admission or service to an individual who fails to wear face coverings.

Exemptions to this face covering Order include:

  • Within banks, financial institutions, or using an automated teller machine (ATM) where inability to verify the identity of the customer or visitor of the bank, financial institution or ATM poses a security risk;
  • By individuals with medical conditions or disabilities where wearing of a face covering may pose a health or safety risk to the individual;
  • By children under the age of 5;
  • By first responders (Honolulu Police Department, Honolulu Fire Department, Honolulu Emergency Services Department) to the extent that wearing non-medical grade face coverings may impair or impede the safety of the first responders in the performance of his/her duty.

This mandate continues through 4:30 p.m. on Thursday, April 30. Violation of this Order is punishable as a misdemeanor, with fines up to $5,000, up to a year in jail, or both.

All individuals in the City are encouraged, but not required, to wear non-medical grade face coverings over their noses and mouths when they are outside their homes and performing Essential Activities, as provided in the Stay at Home Order.

For questions on the Order, O‘ahu residents are encouraged to visit the website, to get answers to frequently asked questions. If they do not find an answer to their questions on the site, residents can call the 768-CITY (2489) information hotline or email The City’s COVID-19 information call center remains open from 8 a.m. to 5 p.m., Monday through Friday, except for holidays.

Paid for by Friends of Donna Mercado Kim
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